Wells Cargo

5 Comments
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  1. Reply Anonymous
    3.3
    Quality
    100
    Value
    100
    Service
    0

    Second wells in 3 years. We buy them for a reason. Great trailers!

    + PROS: made well
  2. 4.8
    Quality
    100
    Value
    100
    Service
    90

    I rated the service a little low only because I’ve never had to have mine in for service. It looks nice and it tows well. I found trailers for less money but you could see they were not built as well.

    + PROS: quality construction, looks good, single piece roof
    - CONS: none I can think of
  3. Reply Rhett
    1.5
    Quality
    50
    Value
    40
    Service
    0

    thinking of buying a wells cargo?????
    save your money and get any other trailer not under
    wells cargo or haulmark umbrella. they aren’t what they
    used to be and their service is garbage. the largest
    dealer here in Utah wont even order parts because its service
    department is such a nightmare, therefore your on your own as it comes
    down to repairs or service. Don’t say I didn’t warn you

  4. Reply Ardie
    2.3
    Quality
    40
    Value
    80
    Service
    20

    The trailer has a nice appearance inside and out and tows nicely. After closer inspection the under frame and floor was not painted or undercoated as they advertised. When I contacted Wells Cargo they said they changed undercoating the floor 2 years ago and the frame is undercoated (the frame was not undercoated or painted where it was not visable from above). However their current web site at the time said floor and frame undercoated (False advertising you decide). They refused to correct the problem because they said I wasn’t the original owner of the trailer, it was a new 2017. This was obviously a manufacturing error but they wouldn’t correct it. Two weeks after this correspondence they completely changed their web site.

    + PROS: Great value and appearance and tows well.
    - CONS: No customer support for obvious manufacturing and advertising errors.
  5. Reply guy cox
    1
    Quality
    10
    Value
    40
    Service
    10

    purchased a new all aluminum all sport 16′ to the square v nose trailer with black trim package, upon receiving the trailer in June of 2018 it was discovered to have a couple of large dents in the side panel and door, dealer said we could bring it back for repair but indicated that wells cargo was being bought out and they would have wait a few weeks for that to happen, dealer was also relocating to a new location and needed time for that to happen.
    in the several weeks that fallowed i noticed the black trim started peeling and flaking off, (which the manufacturer new was a problem, was told to take the trailer to the dealer where it promptly went to the plant for repairs that would only take 4 days.
    after a crap load of phone calls to corporate office and dealers and waiting for 2 weeks finally was told to come pick my trailer up. upon receiving it i discovered that only part of the black trim package had been replaced with silver, the nose of the trailer was black (suppose to be chrome) the silver trim was cut too short and left with sharp edges , where it was suppose to fallow the contour of the fenders it was cut square, it looked like junk that a 10 year old put together.
    after verbal battle with production supervisor i returned the trailer back to Young Trailers where they went the extra mile to make it right and i left there with another trailer.( this might seem long but i did leave a lot of crap out too)
    in short stay away from the American Trailer group trailers previously UTC (Well Cargo, Hallmark brands) there work is anything but good quality and very poor workmanship , there QC department ( if they have one )is real poor and conscienceless to say the least.
    i have had several brands of snowmobile trailer in the past, Trails west Pace and the old Hallmark, NEVER AGAIN WILL I PURCHASE AN AMERICAN TRAILER GROUP PREVIOUSLY UTCG brand trailer JUNK! JUNK! JUNK!

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