Texas Bragg Trailers

3 Comments
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  1. Reply Anonymous
    2.65
    Quality
    90
    Value
    70
    Service
    0

    haven’t used it yet much but so far we are pretty happy with it

    + PROS: dont know yet
    - CONS: dont know yet
  2. Reply Don Martin
    0.5
    Quality
    10
    Value
    10
    Service
    10

    Would not recommend a Texas Bragg trailer. (I bought one although not from this dealer)
    I bought a 20 foot pipe top to haul an 8100 lb tractor through a Mahindra tractor dealer. The unit came with 3500 lb axles. Needed 4500 lb. Not Texas Braggs fault there but all the boards rotted in less than 2 years. Dealer wouldn’t return my call.

    + PROS: PROS: None
    - CONS: CONS: Read the review.
  3. Reply Kim Reus
    0.5
    Quality
    10
    Value
    10
    Service
    10

    My husband and I bought an 18 ft tandem axle trailer in May 2016. In April of this year (2018), almost 2 years later, we discovered that the boards on the trailer were rotted and began to chip apart. We were not informed by the dealer that pretreatment was an option. The frame underneath the boards was rusted (because Texas Bragg did not paint it), and the front axle bent. When we inquired about the warranty, someone named T-bone or something to that effect (not the warranty person), had the dealer, who sold us the trailer, look on the axles to see if there were marks on top of the u-bolts, and there were, so they told us that they would not honor the warranty. They said that we put too much weight on the trailer, which is rated at 7,000 lbs maximum weight with the DMV, and at no time did we tow that much weight. To give an example, we’ve only towed our small tractor (about 2,000 lbs), an Expedition (about 5,000 lbs), about 2 yards of dirt/mulch (roughly 4,000 lbs each), and a chevy impala (about 3,400 lbs). So, at no time did we go over the supposed weight limit.

    So, I decided to call the dealership directly and originally spoke with someone named Tom, who was very rude and told me to call back at 1pm and hung up on me. I called back and was able to speak with Jerry (warranty person), who informed me that the specific trailer that we purchased usually only carry a 1 year warranty for everything. We then decided to replace the axle through the dealer, who was kind enough to give us a discount for our troubles. Unfortunately, they had to order the axle through Texas Bragg. We received an axle that was smaller and had a different part number from the original axles. We had the dealership reorder the part through them again, however, they never reentered the order, and kept telling the dealer that had been shipped out and on it’s way through a slower freight system. 1 week later, we found out that they did not enter or ship the order, and the owner of the dealership of purchase had to get involved. After a dispute between Texas Bragg and the dealer that we purchased the trailer through, they realized that they had discontinued the original axle, and claimed that our trailer is an “old” model (it’s only 2 years old). They finally decided to send a representative (Steve, another warranty person) out to the dealer and meet my husband there, to replace the hubs on the new axle. The representative said that he would forward our complaint to corporate. They new axle and hubs did not come with a warranty. Looks like this is my first and last Texas Bragg Trailer.

    + PROS: It worked for a year.
    - CONS: Pretreated boards are optional. The frame is not painted, so it will rust. The axles bend easily. Only a 1 year warranty. Customer service is lacking.

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